Gateways & Modems
Encore is the trusted service provider to carriers and have OEM relationships that maximize asset value by extending the life-cycle of telecommunication devices while maintaining highest quality, and short turn arounds which allow for quick redeployment to subscribers.
Our capabilities include testing, sustainably sorting and reusing through a rigorous parts reclamation process, and board level repairs. All Encore repairs are cosmetically enhanced and graded based on our customers specifications.
- Device software upload and updates
- Capture of incoming parts from suppliers and reclaimed devices
- Service Level Agreement (SLA) compliance and quality assurance
- Tracking standard on all devices throughout the entire repair process
- Forced device routing based on customer requirements or project rules
- Monitoring of performance indicators for process efficiency and employee productivity
Want to Learn more about Encore’s Gateway and Modem Services?