Due to the change in our core business, Encore Repair Services has made the difficult decision to terminate the Refreshed by Encore program on May 24 and will no longer be accepting devices for Trade In activities after this date.

For all claims that have been submitted as of May 23, claims will be processed as normal. If a device is not received within 2 weeks of the claim being opened, the claim will be cancelled and no longer accepted. The last date for Encore to receive a device for the Refreshed by Encore program will be June 8th. All devices need to be received by this date or they will be
returned to the sender with no action taken on Encore’s side.

  • For units that are Pending Approvals – units that are iCloud locked or Re-Quotes – devices will be returned and not processed by Encore if no response is received by June 8th.
  • For all Store Trade-Ins – device will be sent back to the store that the Trade-In is from. It will be your responsibility to return to the customer if we do not receive response or full information to process the claim.
  • For all Direct Trades – Encore will correspond with the customer directly.

At this time – we have disabled the website for Associates to log in to check claims and payment information. For any information required – please email trade-ins@encorerepair.com

Thank you.

How it Works

Students can trade-in their used or broken iPhones, iPads, MacBooks, Tablets, Smartphones, and more via their University Stores

We will recycle devices for free even if they have no value

University Stores issue gift cards to keep the revenue within the store and earn 10% commission on all trade-ins through this program

Earn even more!! Contact your school’s departments to process larger bulk buyback volumes and earn 15% commission




Benefits from joining our University Trade-In Program

It’s easy to get started
Please go here. We will send you our new partner paperwork to help us start creating your school store’s Trade-In website. Once the website is live we will provide you with the tools and training needed to begin processing trades through your new portal. Setup can be done in just a few weeks.

It’s Free
You can join our trade-in network for free. We’ll create a website that ties into your retail store’s existing online site. We’ll take you through a short webinar training session. This will not cost you anything to implement.

Encore is partnered with hundreds of colleges and retail stores
We serve a variety of universities across the nation. From large universities in major conferences like the Big 10, Pac 10, ACC, Ivy League, to small community colleges, public school districts and local retail stores.

Earn more revenue for your store each and every month
University and College Stores issue out gift cards to keep the revenue within their stores and earn 10% commission on all trade-ins through this program. They earn even more by contacting their school’s different departments to process more trade-in bulk volumes and earn 15% commission.

Want to Learn more about Encore’s University Trade-In program?


University Trade-In