Complete Electronic Device Life-Cycle Management Solutions

Extend Product Life-Cycles.
Minimize Waste.
Maximize Profitability.
We believe transparency is key in establishing trust with our clients.  We commit to being progressive, flexible, and innovative, proposing quality and cost-saving improvements while discovering the causes of complex failures. A strategic partnership with Encore empowers our customers to analyze and optimize monetization supporting a sustainable circular economy.
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Electronic Repair

Forward & Reverse Logistics

Testing & Diagnostics

Engineering Services

Life-Cycle Management

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Our Customer Industries

Solutions for an Electronic World

Our commitment to excellence is unmatched, and our experience, ingenuity, tenacity, technology, talent, and scalability allow us to set the standard by which others measure success. We have solutions for targeted segments with an outstanding customer focus.

Telecommunications
 

Encore is a reliable service provider for carriers and internet providers. We have OEM relationships that help us maximize the value of assets by promoting sustainability and extending the life-cycle of customer premise equipment (CPE) and Set-Top-Boxes (STB), all while ensuring the highest quality. With our quick turnaround times, we can promptly redeploy equipment to subscribers.

 
 

Encore is a trusted service provider for carriers and internet providers. We have OEM relationships that help us maximize the value of assets by promoting sustainability and extending the life-cycle of Customer Premise Equipment (CPE) and Set-Top-Boxes (STB), all while ensuring the highest quality. With our quick turnaround times, we can promptly redeploy equipment to subscribers.

Carriers & OEMs

We provide a portfolio of services that enables the reclamation of mobile devices. Our transformation services for mobile devices include rigorously certified data erasure, automated testing, cosmetic refurbishment, and grading solutions.

We provide a portfolio of services that enables the reclamation of mobile devices. Our transformation services for mobile devices include rigorously certified data erasure and automated testing, cosmetic refurbishment, and grading solutions.

Consumer Electronics

Encore can improve the condition and optimize the residual value of your previously used devices.  This cost effective minor repair solution will restore devices to fully functional and cosmetically clean refreshed condition – optimizing the resale value and satisfying your customer’s needs.

Encore can improve the condition and optimize the residual value of your previously used devices.  This cost effective minor repair solution will restore devices to fully functional and cosmetically clean refreshed condition – optimizing the resale value and satisfying your customer’s needs.

Insurance Providers
With a combined 15 years and a deep understanding of working with TPA’s (Third Party Administrators), Encore offers a full spectrum of device repair, restoration, and remanufacturing capabilities to maximize the value of your returned devices and source hard-to-find products to support advanced exchange/replacement programs.
With a combined 15 years and a deep understanding of working with TPA’s (Third Party Administrators), Encore offers a full spectrum of device repair, restoration, and remanufacturing capabilities to maximize the value of your returned devices and source hard-to-find products to support advanced exchange/replacement programs.
Industrial
Our undivided focus on repairs has built our reputation on outstanding customer service and a ‘whatever-it-takes’ dedication to solving the toughest electronic repair challenges for our industrial customers.
Our undivided focus on repairs has built our reputation on outstanding customer service and a ‘whatever-it-takes’ dedication to solving the toughest electronic repair challenges for our industrial customers.
Educational
We deliver a comprehensive suite of forward and reverse logistics solutions for pre-owned devices in the education sector, provide minor repairs designed to enhance a device’s condition and grade, restoring it to fully functional use and increasing its life-cycle.
We deliver a comprehensive suite of forward and reverse logistics solutions for pre-owned devices in the education sector, provide minor repairs designed to enhance a device’s condition and grade, restoring it to fully functional use and increasing its life-cycle.
Our Core
Extend Product Life-Cycles.
Minimize Waste.
Maximize Profitability.
We believe transparency is key in establishing trust with our clients.  We commit to being progressive, flexible, and innovative, proposing quality and cost-saving improvements while discovering the causes of complex failures. A strategic partnership with Encore empowers our customers to analyze and optimize monetization supporting a sustainable circular economy.
Kitting Logistics

Our in-house 3PL services create efficient fulfillment processes, streamlining our customers supply chain.  We provide ISTA certified bulk and custom packaging solutions for both the provider and end-user.

New Product Testing (NPT)

As an authorized ASC to major OEMs, we are a trusted quality assurance resource for New Product Testing. Our engineers are instinctively programmed to improve products and processes and find solutions to complex failures.

Functional, Component, Board Level Testing

Our testing and diagnostic departments provide a complete range of services, including component and board-level testing, new product testing, and repairs. Our Engineers develop proprietary processes, software, and jigs to test and diagnose component failures, detect counterfeit parts, verify material properties and integrity, and ensure safety. We repair with OEM parts based on our customer’s specifications and requirements.

Reclamation & Parts Harvesting

We know the residual value of components; as a trusted service provider, our team expertly recovers, harvests, tests, and sorts parts for future builds or sales as determined by our customers.

Cosmetic Repair & Restoration

Cosmetic repair and enhancement services are critical to capture the residual value of electronic devices for a secondary market.

Encore’s proprietary cosmetic repair processes are focused on capturing the residual value of electronic devices for a secondary market at the right cost.

Data Erasure

We take privacy seriously, as the trusted provider for highly sensitive materials our teams conduct CPI Clear (Customer Proprietary Information) as the first step to our process in repair.

Light Repair & Remanufacturing

An electronic device's life-cycle depends on market reintroduction in "customer-ready" condition. Our established team of technicians utilizes state-of-the-art tools and equipment to provide solutions to maximize a device’s life-cycle.

Sort, Test, Grade/ Screen & Clean

The first step to discover the remaining useful life of an electronic device and determines the repair or redeployment process. 

 

Put our proven track record to the test
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Electronic Life-Cycle Services

Electronic Repair

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Forward & Reverse Logistics

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Testing & Diagnostics

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